Here’s a fast fact about high-conflict people: life is better when you avoid them. Bill Eddy, mediation expert and president of the High Conflict Institute, describes them not only as difficult but also potentially dangerous. So how can we avoid becoming a target in their path of destruction? First, you have to be able to recognize them, says Eddy.

They tend to share these four key characteristics: a preoccupation with blaming others, all-or-nothing thinking, unmanaged emotions, and extreme behaviors. Once you know what you’re dealing with—a textbook high-conflict personality—you can take measures to manage this relationship, whether it’s at home, at work, or beyond. Eddy shares his matter-of-fact methods for withdrawing from these people or, if that’s not an option, for how to resist their conflict lures and disengage from the drama.

Bill Eddy is the author of 5 Types of People Who Can Ruin Your Life

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