Nine energy companies collapsed in UK owing to eye watering rises in the gas price

Igloo Energy, Symbio Energy and Enstroga all collapse as UK energy crisis deepens

Igloo Energy, Symbio Energy and ENSTROGA have all ceased trading in a move that affects 233,000 people. It also means nine energy firms have collapsed in the last month alone

Igloo Energy, Symbio Energy and ENSTROGA have all ceased trading

Igloo Energy, Symbio Energy and ENSTROGA have all ceased trading (Image: Getty Images/iStockphoto)

ByLevi WinchesterMoney Reporter

  • 15:03, 29 Sep 2021
  • UPDATED15:47, 29 Sep 2021

Three more energy suppliers have gone bust this afternoon as the gas crisis engulfing the industry deepens.

Igloo Energy, Symbio Energy and ENSTROGA have all ceased trading in a move that affects 233,000 people.ADVERTISING

It also means nine energy firms have collapsed in the last month alone.

Energy companies are struggling under the costs of rising gas prices which are increasing at eye-watering rates.

Ofgem confirmed three more suppliers have ceased trading in an update today.

Neil Lawrence, Director of Retail at Ofgem, said: “Ofgem’s number one priority is to protect customers. We know this is a worrying time for many people and news of a supplier going out of business can be unsettling.

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“I want to reassure customers of ENSTROGA, Igloo Energy and Symbio Energy that they do not need to worry. Under our safety net we’ll make sure your energy supplies continue.“

Igloo confirmed the news on its website today

Igloo confirmed the news on its website today

Igloo Energy supplies gas and electricity to 179,000 domestic customers and was understood to be in insolvency talks last week.

ENSTROGA has 6,000 domestic customers, while Symbio Energy provides gas and electricity to 48,000 domestic customers and a small number of non-domestic customers.

The move comes after six other energy firms all collapsed this month

PfP Energy and MoneyPlus Energy both ceased trading on September 7, followed by Utility Point and People’s Energy on September 14.

Green and Avro Energy were the next to go under, both collapsing on September 22.

A total of 15 gas and electricity have gone into administration since September 2020, nine in the past four weeks alone.

Justina Miltienyte, energy policy expert at, said: “The difficult wholesale energy market situation brings more bad news every week and now another three suppliers have gone into administration.

“In total, 233,000 more customers will be joining the almost two million who have already been displaced by their energy provider this year and we may not have seen the end to this situation.

“With the headlines going from bad to worse, many customers will be worried, but those impacted by this news can be reassured that their energy supply will continue as normal and credit balances will be protected.“


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What to do next if you’re affected

Igloo, Symbio Energy or ENSTROGA customers are being advised by Ofgem to sit tight and wait until your new supplier to contact you.

You should wait until you know which firm you’ve been moved to before you decide to look into switching elsewhere.

In the meantime, you should take a meter reading for when your new supplier contacts you.

If you do decide to switch, you won’t be charged exit fees for switching away from your new supplier.Loading

The good news is, your energy supply will continue as normal while Ofgem is deciding which energy firm to move you to.

Ofgem also says any credit balances will be protected, so you shouldn’t be left out of pocket.

If you’re owed money by your old energy firm, your new supplier should pay you back any money you’re due.

Similarly, if you owe money, this will need to be paid back to your original energy firm, the administrator or to the new supplier.

Ofgem, or you new energy firm, should provide you with more information in due course.READ MOREGood Energy says it won’t rescue customers from failed gas and electricity firms Energy bills to soar by more than £300 and hit the poor hardest, new research claims 

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